ADONAI HEALING CARE AGENCY

Adonai Healing Health Agency LLC - FAQ

What is the goal of Adonai Healing Health Agency LLC?

Our mission is to provide compassionate, high-quality care that allows seniors and individuals in need to live safely and comfortably. We strive to make a positive impact in the lives of our clients by offering support tailored to their unique needs and preferences.

Can Adonai Healing Health Agency assist clients with mobility challenges?

Yes, our caregivers are trained to provide assistance with mobility, including safe transfers, support with walking, and repositioning, all while prioritizing the comfort and safety of our clients

What is included in non-skilled care?

Non-skilled care includes daily living assistance, such as bathing, dressing, meal preparation, light housekeeping, companionship, and medication reminders. We focus on helping clients maintain independence while providing the support they need for a comfortable and dignified life.

Do you offer assistance with medication?

Yes, we provide medication reminders to help clients stay on track with their prescribed schedules. While we do not administer medications, we work closely with clients and their families to ensure they follow their prescribed medication plans.

Are your services available on holidays and weekends?

Yes, our services are available every day, including weekends and holidays. We understand that care needs don’t take a break, so we offer flexible scheduling to accommodate our clients' needs year-round.

Can I hire your services for a trial period to see if it's a good fit?

Absolutely. We offer flexible arrangements, including short-term care and trial periods, to help clients and families feel confident in their decision. This allows you to evaluate our services and make sure they meet your expectations.

How are background checks conducted for caregivers?

As part of our commitment to safety, every caregiver is required to complete a Level 2 background check, as mandated by AHCA (Agency for Health Care Administration). These checks must be conducted through an AHCA-approved provider to ensure compliance with state regulations. Additionally, we offer Level 2 background checks directly in our office through our LiveScan fingerprinting services. Caregivers have the option to complete this requirement conveniently at our location, ensuring a seamless process that upholds our high standards for integrity and professionalis

Can Adonai Healing Health Agency assist with coordinating other healthcare services?

Yes, Adonai Healing Health Agency can assist with coordinating non-skilled healthcare services. While our agency specializes in providing non-medical, personal care and assistance, we can help connect clients with appropriate resources or providers for additional services they may require. This ensures that our clients receive comprehensive support tailored to their individual needs.

What kind of background and training do your caregivers have?

Our caregivers are carefully selected for their experience, commitment, and compassionate approach to delivering exceptional care. Each caregiver meets all certification and continuing education (CE) requirements as mandated by AHCA (Agency for Health Care Administration). We provide caregivers with reading materials and resources to help them stay informed about AHCA regulations and standards. They are also expected to have training in elder care, personal assistance, and emergency response, ensuring they are well-prepared to meet the diverse needs of our clients.

Can family members be actively involved in their loved one’s care plan?

Absolutely! We encourage family involvement and provide regular updates on the client’s well-being. Families can participate in care decisions, join activities, and communicate regularly with our caregivers and care managers.

Does Adonai Healing Health Agency LLC offer personalized transportation services?

Currently, Adonai Healing Health Agency LLC does not offer dedicated transportation services. However, our staff and independent contractors may use their personal vehicles to assist clients with transportation needs when necessary. Additionally, we can coordinate with trusted local transportation providers to ensure our clients have access to reliable services.

What kind of activities are provided to engage clients socially and mentally?

We offer a variety of activities designed to stimulate the mind, body, and spirit. These include social games, music, crafts, light exercise, and more. Our goal is to enhance quality of life and promote a sense of community.

How do you handle special dietary needs or restrictions?

We accommodate various dietary preferences and restrictions, including low-sodium, diabetic, and vegetarian diets. Meals are prepared to meet each resident’s nutritional needs while ensuring they enjoy balanced and satisfying meals.

How does Adonai Healing Health Agency LLC ensure continuity of care?

We prioritize consistency by assigning the same caregivers to clients whenever possible, building trust and familiarity. In addition, we maintain clear communication with clients, families, and other healthcare providers to ensure seamless, continuous care.

Is there a process for addressing any issues or concerns about care?

Yes, we have an open-door policy for all clients and families to discuss any concerns. We encourage feedback and are committed to resolving any issues promptly. Regular supervisory visits also help us monitor and maintain our high standards.

What is the role of VJ Capital Investment in relation to Adonai Healing Health Agency LLC?

VJ Capital Investment and Adonai Healing Health Agency LLC operate together as a family-run network of services. VJ Capital Investment supports Adonai by handling essential administrative needs like tax preparation, notarization, fingerprinting, and translation, allowing Adonai to focus fully on delivering exceptional care. This family partnership strengthens both businesses, ensuring clients receive comprehensive, quality service across healthcare and administrative needs.
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